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1-Pharmacy.com Confidentiality and Return Policy

•  Comments
•  Consent
•  Cookies
•  F.A.Q. - Frequently Asked Questions
•  Personal Information
•  Prescription Order
•  Refund Policy
•  Security

Your Personal Information

We at 1-Pharmacy.com recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our site to provide you with a superior shopping experience. When you order, we will ask you to set up "your account," which includes your name, e-mail address, mailing address, credit card number and expiration date, as well as certain other information when you order prescriptions. In addition, we ask that you indicate whether you would like to receive e-mail from 1-Pharmacy.com keeping you informed of new products or features. If you would like to review or revise the information we have in your account, you may access such information by clicking on the "your account" tab on any screen.

We protect your account information against unauthorized access or release. We will not give, sell, rent, or loan any identifiable personal information to any third party, unless you have authorized us to or we are legally required to do so. From time to time, we may enter into an agreement with other companies to send promotional e-mails on our behalf to such companies' customers. If we do, we may provide a list of our customer's e-mail addresses to the other company so that you, as an existing 1-Pharmacy.com customer, will not receive repetitive promotional materials. Other than e-mail addresses, no information will be shared with the other company. Such companies will be prohibited from using the e-mail list for any other purpose and will be bound to the terms of our privacy policy with respect to the e-mail list. We may share non-personal, summary, or aggregate customer data with partners and other third parties.

We may buy or sell stores or assets. In such transactions, customer information is usually treated as one of the transferred business assets. Should 1-Pharmacy.com, or substantially all of its assets be sold, customer information will be one of the transferred business assets.

Your Prescription Order

In order to place an order, we collect the following additional information: your date of birth, gender, drug allergies, medical conditions, illnesses, and current medications. We will not release any prescription information in connection with any patient identification other than to the patient, the patient's authorized representative, or the prescribing or other authorized practitioner caring for the patient.


When you place an order online or use the pharmacy, your personal information and credit card information are encrypted using SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted while being transferred to 1-Pharmacy.com. Your credit card information is always stored in encrypted form in a database that is away from our Web site database so it isn't connected to the Internet, and is therefore safe from hackers.


To personalize your experience at 1-Pharmacy.com, we use a feature on your Internet browser called a cookie. Cookies are small files that your Web browser places on your computer's hard drive. We use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you to 1-Pharmacy.com, so that you do not need to re-enter this information every time you shop at the site. Cookies also let us know how you found us (e.g., through a particular web site or advertisement).

In addition, we contract with third party companies to help us provide our products and services to you. Some of these companies use cookies to conduct tracking, in order to maximize our advertising spending and enhance your shopping experience at 1-Pharmacy.com. The cookies assigned by these companies do not contain any personal information. These companies are contractually obligated to use cookies solely to provide you with products and services from 1-Pharmacy.com, or to provide aggregate data to 1-Pharmacy.com. Cookies are not used to access information entered on the secure server. This information can only be accessed when you enter your name and password.

Your Consent

By using our Web site, you consent to the collection and use of this information by 1-Pharmacy.com. If we ever change our privacy policy, we will post any changes on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.

Can I Return My Medications For A Refund?

US Federal Law prohibits return of medications.

We at 1-Pharmacy.com are unable to accept any returned prescription medications due to US Federal Law.

If you went to your local physician or pharmacy, and you were not satisfied with the results of your medication; neither, the physician nor the pharmacy would refund your money. They have already rendered their services and dispensed the medication. Similarly, our physicians and pharmacists are unable to give refunds.

For more information, please Contact Us

Your Comments

We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us an e-mail at .
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